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Maidenhead & Contract Team
0844 880 0399
Milton Keynes & Permanent Team
0844 880 0388
Fax Number
0844 880 2422
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Oracle E-Business Support Analyst |
| Reference: |
MS/Oracle E-Bus |
| Job Type: |
Full-time |
| Salary: |
£Excellent |
| Location: |
Manchester |
Job Description
An exciting career opportunity has arisen for an Oracle E-business Support Analyst to join a nationally recognised infrastructure company.
You will be working as a part of my client's Application Support Group within their support services, who are responsible for all software used by the company.
The role will allow you to become an expert on various applications, and you will work closely with other members of the application support team in the day to day use and development of the system.
Key accountabilities/responsibilities include:
- Provide support for the designated applications within the company
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Manage minor development of applications and related products to meet user requirements and strategic objectives
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Maintain problem information in the call tracking system, liaising where appropriate with the Problem Management Team and the IT Helpdesk
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Identify and implement an appropriate resolution plan and escalate where necessary to the Customer Relationship team.
In order to be considered for this position, you must have significant support experience of one of the following Oracle E-Business Suite Modules:
Additional experience in more than one of the above, or any of the following, will also be a distinct advantage:
- Warehouse Management
- Order Management
- Oracle Mobile
The following skills are also required:
· ability to create, modify and run SQL queries.
· Technical knowledge and experience in configuring Oracle E-Business Suite to company requirements.
· Experience of performing regression testing.
· Experience of change management procedures.
· Excellent analytical and communication skills.
· Experience of working in a multi-skilled team in a customer focussed environment.
· Competent in using Microsoft Office software
· Basic project management skills
· Qualified to degree level
A total of 3 positions are available within Supply Chain, HR, and Finance areas of the business, so a background in any of these areas would be advantageous.
If you would like to apply for a position, please forward your CV and I will get in touch with a full job description.
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